Trading Standards Surgery

Date: Time: Venue: Cost: Directions:
TBC  10:00 – 16:00  btc, Stevenage Free* Directions

If you are in business and the goods or service you provide are eventually sold to the public, it is likely that this surgery can help you with advice on the areas of trading standards law that applies to you. The surgery gives you the opportunity to meet with a Trading Standards Officer face to face and discuss how new businesses can achieve compliance with legislation from the outset.

Hertfordshire Trading Standards Service is dedicated to helping support and develops businesses regardless of their size to ensure a fair and honest trading base throughout the county.

Areas of legislation enforced by Trading Standards include:

  • Weights & Measures – applies to any businesses which conducts transactions based on reference to quantity
  • Fair Trading – includes descriptions applied to goods & services, counterfeit goods, age restricted goods
  • Credit – how to advertise credit, regulation of paperwork etc
  • Food – composition and labelling of food
  • Safety – All goods supplied must be safe. Many products have specific labelling requirements and must conform to safety standards
  • Animal Health – the care of animals within the food chain
  • Civil Law – advising traders of their rights when dealing with returns of faulty goods etc


Benefits to New Businesses:

  • Discover what legislation applies to your business and what that legislation requires
  • Advice and support working with the business to achieve compliance
  • The opportunity to have adverts and documents checked over before going to print to avoid costly re prints
  • Understanding the requirements of the legislation and complying from the outset reduces the chances of non compliance and possible prosecution
  • Opportunity to ask questions and discuss issues
  • If matter in hand is not a Trading Standards issue, Officers are well placed to sign post you to the most relevant organisation 

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