Date: 28th September
Time: 10:00 AM – 4:00 PM
Venue: The btc, Stevenage
Price: £79 + VAT
Tell your story to engage with your customers to deliver a boost to sales.
Delivered in partnership with the C.I.M. (Chartered Institute of Marketing) this course will equip you with the skills and tools to create a marketing plan; driving your products and services to the people who matter.
Building yours and your customer's marketing story.
Understanding your customer’s needs, wants and fears.
Building a simple and effective customer experience.
Understanding your value and delivering that promise to your customers.
Developing the story of your organisation.
Understanding the right channels to meet your customer’s needs.
How to put it all in action.
This course will be delivered by Bob Hogg FCIM and Kelvin Golding FCIM, CIM Course Director. This is a fantastic opportunity to understand your company’s role in your customer's journey.